Your use of this site is subject to the following Terms and Conditions. By contacting us and ordering tickets you confirm that you have read and accept the Terms and Conditions in their entirety.
Terms and Conditions
1.1 A legally binding contract will come into existence when we accept your order.
1.2 Acceptance of an order placed by you is subject to the condition that tickets are available for the event selected by you.
1.3 We will notify you by email if we accept your order. Acceptance will be deemed to have been effectively communicated to you when we send the email (whether or not you receive such communication).
1.4 No order will be accepted until we have received full payment for the cost of the tickets plus booking charges and where applicable postage and VAT.
1.5 Once purchased, tickets cannot be transferred, exchanged, refunded or returned.
1.6 If an event is cancelled we will make notification by posting on our website and social media pages.
1.7 If an event is moved to another date we will make notification by posting on our website and social media pages, we suggest that you always check the website before you begin your journey.
2. Price and Dispatch
2.1 Tickets will be dispatched to the email address given when the order is placed.
2.2 Customers are advised to check their purchase upon receipt and inform us of any errors as soon as possible.
2.3 It is the responsibility of the customer to inform us of any change of address, contact number or email address, both before and after the receipt of goods.
2.4 No duplicate tickets will be issued to replace lost or stolen tickets unless suitable reason is given and accepted by El-Con who have full and final decision.
2.5 If a customer orders more tickets than the maximum allowed as indicated during the booking process, we reserve the right to cancel the order.
2.6 We will not be responsible for failure of any delivery services employed to deliver on time.
2.7 Children under 5 are granted free admission to the event but still need a ticket. Under 5 tickets will only be provided along with the purchase of any other ticket. A maximum of 2 under 5s tickets per paid ticket.
2.8 All online purchases wiil receive an "E-Ticket" but purchasers have the option to receive a physical ticket by selecting a 'POSTAGE' option on the shop page. Postage and packaging prices are charged at a flat rate of £1.50 and covers all tickets purchased in a single transaction.
3.1 The right to refuse admission to an event is reserved by the El-Con at all times and/or event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.
3.2 We would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, being or appearing to be under age, declining to be searched, abusive, threatening, drunken or other anti-social behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. Full rules for photography are at the bottom.
3.3 All guest appearances are subject to work and personal commitments.
*Certain areas of the events may be age restricted and you are purchasing the tickets based on this knowledge and it is accepted that you have read these terms and conditions of sale. Please ensure that you read all the information that applies to any restrictive area of the event when you arrive at the venue and that you are carrying proof of age if appropriate.
3.4 Children under the age of 12 must be accompanied by a ticket holding adult.
4.1 In all arrangements involving third parties we act only as your agent and no liability of any kind whatsoever shall be attached to us in connection with or arising from such an arrangement with a third party.
4.2 We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking on the website.
4.3 We do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means.
4.4 Whilst every care is taken to ensure tickets or other goods or services ordered by you arrive on time at the agreed destination, we do not accept liability for loss or damage that is caused by any event or circumstances beyond our reasonable control.
4.5 To the fullest extent permitted by law we will not be responsible for loss, damage or injury to any person or their property howsoever caused.
5. Special Circumstances
5.1 When ordering tickets online, the website will not prevent you from buying tickets for two different events at the same time. If this happens we will not refund in any circumstances even if any other clauses apply.
5.2 Tickets which are resold or transferred for any reason by anyone other than El-Con or an authorised agent will become voidable and the holder will be refused entry.
5.3 No tickets need to be purchased for children under five years of age.
6.1 By entering and using our website, you consent to the collection, use and retention of your personal information.
(i) Information about you including your name, address, telephone number, email address is held by us, credit/debit card details are not held by us. The information is needed to process the transaction and fulfil your order and any subsequent problems or disputes.
(ii) We may also use the information for internal administration and analysis by us and our associated companies.
(iii) We disclose your information (but not credit/debit card details) to third parties on occasion but only for the purpose of completing your transaction with us.
(iv) We may disclose your information for the purpose of associated administration and obtaining professional advice and your information may also be passed to the management of the venue where the event is taking place at their request.
(v) We do not sell, rent or trade your personal information to third parties for marketing purposes.
7. Use of our Website
7.1 We reserve the right to update or otherwise change the terms and conditions or amend the website at any time and without notice to you.
7.2 We will not accept any liability for tickets or other goods and services which have been ordered through our website or bought at the event using your credit/debit card by someone not authorised to do so.
7.3 Our website uses industry standard encryption software and a secure server to ensure the safety of orders placed on our website. No one can access any information sent by you as long as it is sent using the secure pages. Therefore you must only send your credit/debit card details where asked for on our website and you must not send credit/debit card details by standard email.
7.4 All transactions for purchasing tickets are handled via PayPal.
8.1 If any part of these conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
9. No Waiver
9.1 No failure or delay on the part of any parties to these conditions relating to the exercise of any right, power, privilege or remedy provided under these conditions shall operate as a waiver of such right, power or remedy.
10.1 All competitions run at the El-Con event will have their own terms and conditions associated with them so you should ensure you read any and all terms and conditions associated with any competitions or events that you take part in on the day or in the lead up to the El-Con event.
11. Governing Law
11.1 These Terms and Conditions and our agreement with you under them shall be governed by Scottish Law, and we agree to submit to the exclusive jurisdictions of the Scottish Court for the determination of any dispute between us.
12.1 While at the El-Con convention you must have fun, if you are not having fun you must try a different area of the con until fun is achieved. Unfortunately, there are no refunds for funlessness.
Rules for All Photography at El-Con
El-Con Comic Convention will be a vibrant event which offer a variety of photography opportunities. Taking photographs is encouraged- no special permission is needed to bring a camera to the event. The event, venue, and attendees all have expectations, so please note the following rules that apply to everyone attending El-Con Conventions:
EL-Con reserve the right to deny entry, withdraw access, or cancel tickets without refund to anyone deemed to be breaking these rules. Moreover, El-Con and security for the event and venue reserve the right to reject any weapon or prop if deemed likely to cause a nuisance.
If you have an unusual item or need further clarification, please message the El-Con Page. Note that no absolute assurance can be given without seeing and holding the item in question.
Note that the following items are banned from EL-Con: Metal blades whether sharp or blunt e.g. swords, axes, and knives. Actual guns, rifles, or artillery. Heavy bats, paddles or clubs including wooden or metal baseball bats. Bokken- a type of hard wooden (or toughened plastic) training sword. Explosives and incendiary devices. Functional strung bows or crossbows, sharp arrows or bolts. Heavy gas canisters. Protruding nails or other sharp items. Laser pointers regardless of if they are part of a costume or prop. Any other items restricted or prohibited from being carried in public by the relevant country's law; there is some allowance for imitation firearms. There are no exceptions made to these rules for special licences, memberships, or training. If you have any queries regarding the display or transportation of a weapon or prop outside of the event, contact the relevant authority. Police may destroy confiscated items without warning. Attendees bring items to an event at their own risk. EL-Con may give permission for anything usually forbidden by these rules e.g. to an exhibitor or sponsor for a promotion. Therefore, breaking the Costume, Weapons, and Props Rules based on what you have observed at the event will not be accepted as an excuse
Attire & Costume
Nudity is not permitted, nor are exposed costume or prosthetic genitalia. Adult fetish attire such as extreme BDSM gear. Skimpy costumes are permitted though concessions to accuracy are needed if skimpy to the point of negligible coverage i.e. less than typical swimwear. Take extra precautions beneath a skimpy or delicate costume to avoid exposing yourself completely should something go amiss. With regards to costumes, please note that: The maximum dimension of a costume is one meter between any two points, excluding fabric trains and parts that collapse to a smaller size, e.g. wings that fold. If a costume is bulky and made of hard materials, or includes parts outside of usual human dimensions you must have at least one person with you as a guide. Examples include full fur suits, armour, wings, and robots. Costumes, props, performances, and displays must not involve or create naked flames, explosions, nor arcs or bursts of exposed electricity. While not expressly banned, EL-Con reserve the right to intervene in the case of attire or costumes with the following: profanities or sexual acts; inciting of hate or crime; and uniforms, emblems, or flags of organizations responsible for crimes against humanity.
Items that people normally carry such as umbrellas or walking sticks, as well as small mundane items such as vegetables, pans, rolling pins, and racquets are allowed up to a length of 150cm. Most musical instruments e.g. guitars are allowed. Lightweight plastic or foam bats, paddles, and clubs are fine. Roller skates and blades, skateboards, scooters, go-carts, Ice skates etc are not allowed, even with skate guards attached. Heavy items that could be used as weapons e.g. iron pokers, heavy cast iron pans, or crowbars are not permitted. Nor are power tools such as actual chainsaws or hedge trimmers. Melee Weapon Props Except items mentioned or tantamount to those in the Banned Items list (e.g. blades, bokken, and heavy bats) melee weapon props are permitted. Any sensible material is permitted e.g. wood, foam, card; avoid materials that may shatter into sharp pieces or otherwise pose a danger. The maximum size permitted is 150cm, or 180cm in the case of a staff. Larger items must be able to be dismantled into smaller pieces without tools and be so dismantled before entering crowded areas. Scythes are a particularly difficult item to carry safely. As such, they must be made to disconnect into two parts for carrying regardless of size. Shields are allowed if they do not exceed 1 metre in height or width. Theatre items such as hollow aluminium retracting swords with no sharp edge are permitted. Foam weapons built round a core such as those used for live action role playing are permitted. Lightsabers are permitted- including those with a metal hilt.
Guns and Other Projectiles
Please take care when outside or when transporting any form of firearm prop. Regardless of how realistic it looks, ensure it is completely hidden while traveling and be aware of your surroundings, attire, and the appearance of your props to ignorant bystanders when outside. Failure to do so can cause problems for the event & the police on occasions. Unrealistic and toy guns such as those sourced from modern children's programming (made of brightly coloured plastics, with flashing lights and stickers), or that are clearly science fiction based (phasers, plasma guns, blasters), and foam firing toys are permitted; maximum size is 150cm. Antiquated muzzle loading gun props such as flintlock pistols & blunderbuss are similarly allowed. (must not be loaded and no ammunition carried)
Realistic imitation firearms such as accurate plastic pistols or rifles, airsoft guns, or BB guns are allowed (if legal!) with a brightly coloured tip on the end of the muzzle of the gun OR if they have significantly brightly coloured portion. (These must not be loaded and no ammunition carried) This does not have to be permanently fixed to the item and can be removed for photographs if fitted back in place immediately afterwards. Metal deactivated guns or metal gun props are not recommended. Staff and security will assess such items on a case by case basis and reserve the right to consider any such item as breaking the rules at their discretion. Caps, incendiaries and any ammunition that can be fired are not allowed. Compressed air chambers and batteries for weapons are similarly not permitted. Replica rocket and missile launchers, mortars, and other anti-aircraft or artillery props are not sensible items to transport or bring to the event. If you do so, do not expose them to view when outside.
Bows and crossbows
Bows and crossbows are allowed if unstrung or if they are prop bows that cannot effectively fire an arrow or bolt i.e. drawing the string does not create tension in the arms and/or string that could be used to fire a projectile effectively; said string must also not be adjustable via tightening to fire a projectile effectively. Many actual bows simply look like sticks without string and may therefore be unsuitable for use as part of a costume. Prop strung bows shaped to look like a bow under tension without being under tension are allowed if not contrived somehow to fire projectiles effectively. Slings and catapults are allowed but must never have ammunition loaded.